Helpjuice Beta

Helpjuice Knowledge Base Starting at $0/mo.

Improve Your Customer Support

With Helpjuice, you will get fewer support e-mails and more happy customers.

Easy to Use

Helpjuice’s interface is simple, clean and intuitive. We also provide a step-by-step tutorial for new users and a video guide.

Internal + External

You can use your Helpjuice account to manage both internal and external articles! We offer a powerful way of defining each article’s visibility, so you can decide who can see what content.

Instant Search

We offer an intelligent instant search that knows what the user is looking for before he is even done typing!

Professional Customization

Our group of rocket scientists will help you get up and running with a pixel-perfect Knowledge Base, customized to your taste.

Easy To Get Up & Running

Set up your Knowledge Base in minutes and set what goes public and what stays internal with a single click. No coding required.

Suitable For (remote) Teams

Invite people to work with you, set their level of access and track their performance to know who are the top knowledge base contributors and why.

Advanced Analytics

Our Analytics feature allows you to filter and show data that is useful and help you improve your support. You will be able to track articles that are helping people and articles that need to be improved. We track how many times an article was shown and how many times users actually read it. Besides that, we can also tell you how much time, in average, users spend in each of your articles.

Powerful Customization

We offer tools and controls to make your knowledge base look and feel… yours!

Region Availability

The available application locations for this add-on are shown below, and depend on whether the application is deployed to a Common Runtime region or Private Space. Learn More

  • Common Runtime
  • Private Spaces
Region Available
United States Available
Europe Available
Region Available Installable in Space
Virginia Available
Oregon Available
Frankfurt Available
Tokyo Available
Sydney Available
Dublin Available

Plans & Pricing

    • 24/7 Support
    • Free Customization
    • Advanced Analytics
    • Multiple Roles
    • Collaborators/Users 1
    • Searches Limit 1,000
    • Multiple Languages
Install Helpjuice
heroku addons:create helpjuice

To provision, copy the snippet into CLI or login to provision on Elements.

Helpjuice Documentation