Improve Your Customer Support
With Helpjuice, you will get fewer support e-mails and more happy customers.
Easy to Use
Helpjuice’s interface is simple, clean and intuitive. We also provide a step-by-step tutorial for new users and a video guide.
Internal + External
You can use your Helpjuice account to manage both internal and external articles! We offer a powerful way of defining each article’s visibility, so you can decide who can see what content.
Instant Search
We offer an intelligent instant search that knows what the user is looking for before he is even done typing!
Professional Customization
Our group of rocket scientists will help you get up and running with a pixel-perfect Knowledge Base, customized to your taste.
Easy To Get Up & Running
Set up your Knowledge Base in minutes and set what goes public and what stays internal with a single click. No coding required.
Suitable For (remote) Teams
Invite people to work with you, set their level of access and track their performance to know who are the top knowledge base contributors and why.
Advanced Analytics
Our Analytics feature allows you to filter and show data that is useful and help you improve your support. You will be able to track articles that are helping people and articles that need to be improved. We track how many times an article was shown and how many times users actually read it. Besides that, we can also tell you how much time, in average, users spend in each of your articles.
Powerful Customization
We offer tools and controls to make your knowledge base look and feel… yours!
Region Availability
The available application locations for this add-on are shown below, and depend on whether the application is deployed to a Common Runtime region or Private Space. Learn More
| Region | Available |
|---|---|
| United States | Available |
| Europe | Available |
| Region | Available | Installable in Space |
|---|---|---|
| Virginia | Available | |
| Oregon | Available | |
| Frankfurt | Available | |
| Tokyo | Available | |
| Sydney | Available | |
| Dublin | Available |
Plans & Pricing
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- 24/7 Support
- Free Customization
- Advanced Analytics
- Multiple Roles
- Collaborators/Users 1
- Searches Limit 1,000
- Multiple Languages