Platform Experts

Helpful tools for your app within a Slack community of experts and developers. Starting at $50/mo.

Automated Tools

Our automated app assessment will scan your app and diagnose common misconfigurations. Further help and functionality is available via the Slack community.

Trusted Advisors

This community of experts was started by the founding members of Heroku Support. We have decades of combined experience supporting PaaS applications. We can help and advise with any Heroku issue, small or large, easy or hard.


Join other customers like yourself to discuss the latest and greatest ways to work with Heroku.


You work in Slack all day, so do we. Let’s meet where we’re already hanging out.

Slack Bot Interactions

Our slack bot gives you the ability to interact directly with the automated application assessment and its output in Slack.

Chat Based Help

By leveraging Slack as a chat interface we can offer chat-based assistance. This offers real-time conversations and the ability to display syntax-highlighted code snippets.

Realtime Platform Status Alerts

When you run into a production issue you need to know instantly there’s an issue on the Platform or if it’s with your application. We’re always monitoring Heroku’s Status site for you and we’ll alert you to any changes. This allows you to get to the core of any issues fast and with minimal effort.

Advisory Call

Join a call with our experts to discuss your Heroku app, architecture, database, or anything else Heroku related.

Region Availability

The available application locations for this add-on are shown below, and depend on whether the application is deployed to a Common Runtime region or Private Space. Learn More

  • Common Runtime
  • Private Spaces
Region Available
United States Available
Europe Available
Region Available Installable in Space
Virginia Available
Oregon Available
Frankfurt Available
Tokyo Available
Sydney Available
Dublin Available

Plans & Pricing

    • Automated App Assessment
    • Slack Bot Access
    • Number of Users 1
    • Community Access
    • Integrated Platform Status Alerts
    • Private Channels
Install Platform Experts
heroku addons:create platform-experts

To provision, copy the snippet into your CLI or use the install button above.

Platform Experts Documentation