Sumo Logic - Monitoring & Troubleshooting

Log mastery & Metric insights | Real-time analytics & Proactive ops Starting at ~$0/hour.

Adapted to your Use Case

  •  DevOps: Monitor and troubleshoot your application from code to production. Understand performance, detect critical issues, correlate events, analyze trends, and detect anomalies.

  •  Applications Analytics: Understand how your users use your app, analyze business KPIs in real-time, and optimize your application to deliver the most value to your customers.

  •  Compliance and Security: Ensure that your application complies with regulations such as PCI or HIPAA and that it handles sensitive data securely. Monitor access and other user behavior and detect malicious activity.

Effortless Setup

Simply select Sumo Logic as an add-on for your application to start viewing and analyzing your Heroku logs in real time.

Collect and Centralize

Sumo Logic effortlessly collects terabytes of data from any app, cloud, device, custom hardware, sensor, server, or network source. Lightweight Collectors replace traditional complex setups and effortlessly collect, compress, cache, and encrypt the data for secure transfer. Centralized logging eliminates the need for additional archiving, backups, and restores. Data can be pre-parsed and partitioned on ingest. A wide range of Collector and search APIs also help administrators easily develop and integrate data Sources with Sumo Logic.

Search and Analyze

Run searches and correlate events in real-time using a simple search engine-like syntax, such as PARSE, WHERE, IF, SUMMARIZE, TIMESLICE, GROUP BY, SORT, etc.

Sumo Logic’s patent-pending LogReduce™ technology reduces hundreds of thousands of log events into groups of patterns. By filtering out the noise in your data, LogReduce can help reduce the Mean Time to Identification of issues by 50% or more.

Transaction Analytics automates analysis of transactional context to decrease time associated with compiling and applying intelligence across transactions flowing through your multi-tiered Heroku application.

Detect and Predict

When rules are not enough, Anomaly Detection technology powered by machine-learning algorithms detects deviations to uncover the unknowns in your data. Outlier Detection, also powered by a unique algorithm, analyzes thousands of data streams with a single query, determines baselines and identify outliers in real-time. Purpose-built visualization highlights abnormal behaviors giving Operations and Security teams visibility into critical KPIs for troubleshooting and remediation.

The Predictive Analytics capability extends and complements Anomaly and Outlier Detection by predicting future KPI violations and abnormal behaviors through a linear projection model. The ability to observe violations that may occur in the future helps teams address issues before they impact their business

Monitor and Visualize

Custom Dashboards and brilliant visualization help you easily monitor your data in real-time. The Dashboards unify all data streams so you can keep an eye on events that matter. Charting capabilities such as bar, pie line, map, and combo charts help you keep an eye on the most important KPIs for your Heroku application.

Alert and Notify

Custom alerts proactively notify you when specific events and outliers are identified across your data streams. Proactive notifications are generated when your data deviates from calculated baselines or exceed thresholds to help you address potential issues promptly.

For complete details, go to www.sumologic.com, or see Sumo Logic Help.

Secure by Design

Secure SaaS: Sumo Logic maintains an array of critical certifications and attestations including PCI DSS 3.0, which also helped develop the robust Sumo Logic application for PCI:

  •  Compliance with the U.S. – E.U. Safe Harbor framework

  •  SOC 2, Type II attestation

  •  Attestation of HIPAA compliance

  •  PCI DSS 3.0

  •  FIPS 140 compliance

Region Availability

The available application locations for this add-on are shown below, and depend on whether the application is deployed to a Common Runtime region or Private Space. Learn More

  • Common Runtime
  • Private Spaces
Region Available
United States Available
Europe Available
Region Available Installable in Space
Dublin Available
Frankfurt Available
London Available
Montreal Available
Mumbai Available
Oregon Available
Singapore Available
Sydney Available
Tokyo Available
Virginia Available

Plans & Pricing

    • Log Volume per day 500MB
    • LogReduce Analytics
    • Data Collection (any source)
    • Outlier Detection
    • Predictive Analytics
    • Real-Time and Interactive Dashboards
    • Powerful Search
    • PCI, SOC 2 Type 2, HIPAA Certifications
    • Data Retention 7 Days
    • Real Time Alerts
    • Data Forwarding
    • Anomaly Detection
    • PCI Compliance App
    • Business Hour Tech Support (6AM - 7PM PST)
    • Users 3
    • Data Partitioning
    • Trends and Views
    • S3 Archiving
    • Role Based Access Control
    • Transaction Analytics
    • Signature Delta Analysis
    • Management APIs
    • Analytics APIs (Search, Dashboards)
    • Sumo Logic Applications
    • Security Analytics App
    • Community Forum Tech Support
    • Availability SLAs
    • Log Volume per day 1 GB
    • LogReduce Analytics
    • Data Collection (any source)
    • Outlier Detection
    • Predictive Analytics
    • Real-Time and Interactive Dashboards
    • Powerful Search
    • PCI, SOC 2 Type 2, HIPAA Certifications
    • Data Retention 30 Days
    • Real Time Alerts
    • Data Forwarding
    • Anomaly Detection
    • PCI Compliance App
    • Business Hour Tech Support (6AM - 7PM PST)
    • Users 20
    • Data Partitioning
    • Trends and Views
    • S3 Archiving
    • Role Based Access Control
    • Transaction Analytics
    • Signature Delta Analysis
    • Management APIs
    • Analytics APIs (Search, Dashboards)
    • Sumo Logic Applications
    • Security Analytics App
    • Community Forum Tech Support
    • Availability SLAs
    • Log Volume per day 1 GB
    • LogReduce Analytics
    • Data Collection (any source)
    • Outlier Detection
    • Predictive Analytics
    • Real-Time and Interactive Dashboards
    • Powerful Search
    • PCI, SOC 2 Type 2, HIPAA Certifications
    • Data Retention 30 Days
    • Real Time Alerts
    • Data Forwarding
    • Anomaly Detection
    • PCI Compliance App
    • Business Hour Tech Support (6AM - 7PM PST)
    • Users 20
    • Data Partitioning
    • Trends and Views
    • S3 Archiving
    • Role Based Access Control
    • Transaction Analytics
    • Signature Delta Analysis
    • Management APIs
    • Analytics APIs (Search, Dashboards)
    • Sumo Logic Applications
    • Security Analytics App
    • Community Forum Tech Support
    • Availability SLAs
    • Log Volume per day 3 GB
    • LogReduce Analytics
    • Data Collection (any source)
    • Outlier Detection
    • Predictive Analytics
    • Real-Time and Interactive Dashboards
    • Powerful Search
    • PCI, SOC 2 Type 2, HIPAA Certifications
    • Data Retention 30 Days
    • Real Time Alerts
    • Data Forwarding
    • Anomaly Detection
    • PCI Compliance App
    • Business Hour Tech Support (6AM - 7PM PST)
    • Users 20
    • Data Partitioning
    • Trends and Views
    • S3 Archiving
    • Role Based Access Control
    • Transaction Analytics
    • Signature Delta Analysis
    • Management APIs
    • Analytics APIs (Search, Dashboards)
    • Sumo Logic Applications
    • Security Analytics App
    • Community Forum Tech Support
    • Availability SLAs
    • Log Volume per day 5 GB
    • LogReduce Analytics
    • Data Collection (any source)
    • Outlier Detection
    • Predictive Analytics
    • Real-Time and Interactive Dashboards
    • Powerful Search
    • PCI, SOC 2 Type 2, HIPAA Certifications
    • Data Retention 30 Days
    • Real Time Alerts
    • Data Forwarding
    • Anomaly Detection
    • PCI Compliance App
    • Business Hour Tech Support (6AM - 7PM PST)
    • Users 20
    • Data Partitioning
    • Trends and Views
    • S3 Archiving
    • Role Based Access Control
    • Transaction Analytics
    • Signature Delta Analysis
    • Management APIs
    • Analytics APIs (Search, Dashboards)
    • Sumo Logic Applications
    • Security Analytics App
    • Community Forum Tech Support
    • Availability SLAs
    • Log Volume per day 3 GB
    • LogReduce Analytics
    • Data Collection (any source)
    • Outlier Detection
    • Predictive Analytics
    • Real-Time and Interactive Dashboards
    • Powerful Search
    • PCI, SOC 2 Type 2, HIPAA Certifications
    • Data Retention 30 Days
    • Real Time Alerts
    • Data Forwarding
    • Anomaly Detection
    • PCI Compliance App
    • Business Hour Tech Support (6AM - 7PM PST)
    • Users 20
    • Data Partitioning
    • Trends and Views
    • S3 Archiving
    • Role Based Access Control
    • Transaction Analytics
    • Signature Delta Analysis
    • Management APIs
    • Analytics APIs (Search, Dashboards)
    • Sumo Logic Applications
    • Security Analytics App
    • Community Forum Tech Support
    • Availability SLAs
    • Log Volume per day 5 GB
    • LogReduce Analytics
    • Data Collection (any source)
    • Outlier Detection
    • Predictive Analytics
    • Real-Time and Interactive Dashboards
    • Powerful Search
    • PCI, SOC 2 Type 2, HIPAA Certifications
    • Data Retention 30 Days
    • Real Time Alerts
    • Data Forwarding
    • Anomaly Detection
    • PCI Compliance App
    • Business Hour Tech Support (6AM - 7PM PST)
    • Users 20
    • Data Partitioning
    • Trends and Views
    • S3 Archiving
    • Role Based Access Control
    • Transaction Analytics
    • Signature Delta Analysis
    • Management APIs
    • Analytics APIs (Search, Dashboards)
    • Sumo Logic Applications
    • Security Analytics App
    • Community Forum Tech Support
    • Availability SLAs
    • Log Volume per day 10 GB
    • LogReduce Analytics
    • Data Collection (any source)
    • Outlier Detection
    • Predictive Analytics
    • Real-Time and Interactive Dashboards
    • Powerful Search
    • PCI, SOC 2 Type 2, HIPAA Certifications
    • Data Retention 30 Days
    • Real Time Alerts
    • Data Forwarding
    • Anomaly Detection
    • PCI Compliance App
    • Business Hour Tech Support (6AM - 7PM PST)
    • Users 20
    • Data Partitioning
    • Trends and Views
    • S3 Archiving
    • Role Based Access Control
    • Transaction Analytics
    • Signature Delta Analysis
    • Management APIs
    • Analytics APIs (Search, Dashboards)
    • Sumo Logic Applications
    • Security Analytics App
    • Community Forum Tech Support
    • Availability SLAs
    • Log Volume per day 10 GB
    • LogReduce Analytics
    • Data Collection (any source)
    • Outlier Detection
    • Predictive Analytics
    • Real-Time and Interactive Dashboards
    • Powerful Search
    • PCI, SOC 2 Type 2, HIPAA Certifications
    • Data Retention 30 Days
    • Real Time Alerts
    • Data Forwarding
    • Anomaly Detection
    • PCI Compliance App
    • Business Hour Tech Support (6AM - 7PM PST)
    • Users 20
    • Data Partitioning
    • Trends and Views
    • S3 Archiving
    • Role Based Access Control
    • Transaction Analytics
    • Signature Delta Analysis
    • Management APIs
    • Analytics APIs (Search, Dashboards)
    • Sumo Logic Applications
    • Security Analytics App
    • Community Forum Tech Support
    • Availability SLAs
    • Log Volume per day 20 GB
    • LogReduce Analytics
    • Data Collection (any source)
    • Outlier Detection
    • Predictive Analytics
    • Real-Time and Interactive Dashboards
    • Powerful Search
    • PCI, SOC 2 Type 2, HIPAA Certifications
    • Data Retention 30 Days
    • Real Time Alerts
    • Data Forwarding
    • Anomaly Detection
    • PCI Compliance App
    • Business Hour Tech Support (6AM - 7PM PST)
    • Users 20
    • Data Partitioning
    • Trends and Views
    • S3 Archiving
    • Role Based Access Control
    • Transaction Analytics
    • Signature Delta Analysis
    • Management APIs
    • Analytics APIs (Search, Dashboards)
    • Sumo Logic Applications
    • Security Analytics App
    • Community Forum Tech Support
    • Availability SLAs
    • Log Volume per day 30 GB
    • LogReduce Analytics
    • Data Collection (any source)
    • Outlier Detection
    • Predictive Analytics
    • Real-Time and Interactive Dashboards
    • Powerful Search
    • PCI, SOC 2 Type 2, HIPAA Certifications
    • Data Retention 30 Days
    • Real Time Alerts
    • Data Forwarding
    • Anomaly Detection
    • PCI Compliance App
    • Business Hour Tech Support (6AM - 7PM PST)
    • Users 20
    • Data Partitioning
    • Trends and Views
    • S3 Archiving
    • Role Based Access Control
    • Transaction Analytics
    • Signature Delta Analysis
    • Management APIs
    • Analytics APIs (Search, Dashboards)
    • Sumo Logic Applications
    • Security Analytics App
    • Community Forum Tech Support
    • Availability SLAs
    • Log Volume per day 20 GB
    • LogReduce Analytics
    • Data Collection (any source)
    • Outlier Detection
    • Predictive Analytics
    • Real-Time and Interactive Dashboards
    • Powerful Search
    • PCI, SOC 2 Type 2, HIPAA Certifications
    • Data Retention 30 Days
    • Real Time Alerts
    • Data Forwarding
    • Anomaly Detection
    • PCI Compliance App
    • Business Hour Tech Support (6AM - 7PM PST)
    • Users 20
    • Data Partitioning
    • Trends and Views
    • S3 Archiving
    • Role Based Access Control
    • Transaction Analytics
    • Signature Delta Analysis
    • Management APIs
    • Analytics APIs (Search, Dashboards)
    • Sumo Logic Applications
    • Security Analytics App
    • Community Forum Tech Support
    • Availability SLAs
    • Log Volume per day 50 GB
    • LogReduce Analytics
    • Data Collection (any source)
    • Outlier Detection
    • Predictive Analytics
    • Real-Time and Interactive Dashboards
    • Powerful Search
    • PCI, SOC 2 Type 2, HIPAA Certifications
    • Data Retention 30 Days
    • Real Time Alerts
    • Data Forwarding
    • Anomaly Detection
    • PCI Compliance App
    • Business Hour Tech Support (6AM - 7PM PST)
    • Users 20
    • Data Partitioning
    • Trends and Views
    • S3 Archiving
    • Role Based Access Control
    • Transaction Analytics
    • Signature Delta Analysis
    • Management APIs
    • Analytics APIs (Search, Dashboards)
    • Sumo Logic Applications
    • Security Analytics App
    • Community Forum Tech Support
    • Availability SLAs
    • Log Volume per day 30 GB
    • LogReduce Analytics
    • Data Collection (any source)
    • Outlier Detection
    • Predictive Analytics
    • Real-Time and Interactive Dashboards
    • Powerful Search
    • PCI, SOC 2 Type 2, HIPAA Certifications
    • Data Retention 30 Days
    • Real Time Alerts
    • Data Forwarding
    • Anomaly Detection
    • PCI Compliance App
    • Business Hour Tech Support (6AM - 7PM PST)
    • Users 20
    • Data Partitioning
    • Trends and Views
    • S3 Archiving
    • Role Based Access Control
    • Transaction Analytics
    • Signature Delta Analysis
    • Management APIs
    • Analytics APIs (Search, Dashboards)
    • Sumo Logic Applications
    • Security Analytics App
    • Community Forum Tech Support
    • Availability SLAs
    • Log Volume per day 75 GB
    • LogReduce Analytics
    • Data Collection (any source)
    • Outlier Detection
    • Predictive Analytics
    • Real-Time and Interactive Dashboards
    • Powerful Search
    • PCI, SOC 2 Type 2, HIPAA Certifications
    • Data Retention 30 Days
    • Real Time Alerts
    • Data Forwarding
    • Anomaly Detection
    • PCI Compliance App
    • Business Hour Tech Support (6AM - 7PM PST)
    • Users 20
    • Data Partitioning
    • Trends and Views
    • S3 Archiving
    • Role Based Access Control
    • Transaction Analytics
    • Signature Delta Analysis
    • Management APIs
    • Analytics APIs (Search, Dashboards)
    • Sumo Logic Applications
    • Security Analytics App
    • Community Forum Tech Support
    • Availability SLAs
    • Log Volume per day 50 GB
    • LogReduce Analytics
    • Data Collection (any source)
    • Outlier Detection
    • Predictive Analytics
    • Real-Time and Interactive Dashboards
    • Powerful Search
    • PCI, SOC 2 Type 2, HIPAA Certifications
    • Data Retention 30 Days
    • Real Time Alerts
    • Data Forwarding
    • Anomaly Detection
    • PCI Compliance App
    • Business Hour Tech Support (6AM - 7PM PST)
    • Users 20
    • Data Partitioning
    • Trends and Views
    • S3 Archiving
    • Role Based Access Control
    • Transaction Analytics
    • Signature Delta Analysis
    • Management APIs
    • Analytics APIs (Search, Dashboards)
    • Sumo Logic Applications
    • Security Analytics App
    • Community Forum Tech Support
    • Availability SLAs
    • Log Volume per day 100 GB
    • LogReduce Analytics
    • Data Collection (any source)
    • Outlier Detection
    • Predictive Analytics
    • Real-Time and Interactive Dashboards
    • Powerful Search
    • PCI, SOC 2 Type 2, HIPAA Certifications
    • Data Retention 30 Days
    • Real Time Alerts
    • Data Forwarding
    • Anomaly Detection
    • PCI Compliance App
    • Business Hour Tech Support (6AM - 7PM PST)
    • Users 20
    • Data Partitioning
    • Trends and Views
    • S3 Archiving
    • Role Based Access Control
    • Transaction Analytics
    • Signature Delta Analysis
    • Management APIs
    • Analytics APIs (Search, Dashboards)
    • Sumo Logic Applications
    • Security Analytics App
    • Community Forum Tech Support
    • Availability SLAs
    • Log Volume per day 75 GB
    • LogReduce Analytics
    • Data Collection (any source)
    • Outlier Detection
    • Predictive Analytics
    • Real-Time and Interactive Dashboards
    • Powerful Search
    • PCI, SOC 2 Type 2, HIPAA Certifications
    • Data Retention 30 Days
    • Real Time Alerts
    • Data Forwarding
    • Anomaly Detection
    • PCI Compliance App
    • Business Hour Tech Support (6AM - 7PM PST)
    • Users 20
    • Data Partitioning
    • Trends and Views
    • S3 Archiving
    • Role Based Access Control
    • Transaction Analytics
    • Signature Delta Analysis
    • Management APIs
    • Analytics APIs (Search, Dashboards)
    • Sumo Logic Applications
    • Security Analytics App
    • Community Forum Tech Support
    • Availability SLAs
    • Log Volume per day 150 GB
    • LogReduce Analytics
    • Data Collection (any source)
    • Outlier Detection
    • Predictive Analytics
    • Real-Time and Interactive Dashboards
    • Powerful Search
    • PCI, SOC 2 Type 2, HIPAA Certifications
    • Data Retention 30 Days
    • Real Time Alerts
    • Data Forwarding
    • Anomaly Detection
    • PCI Compliance App
    • Business Hour Tech Support (6AM - 7PM PST)
    • Users 20
    • Data Partitioning
    • Trends and Views
    • S3 Archiving
    • Role Based Access Control
    • Transaction Analytics
    • Signature Delta Analysis
    • Management APIs
    • Analytics APIs (Search, Dashboards)
    • Sumo Logic Applications
    • Security Analytics App
    • Community Forum Tech Support
    • Availability SLAs
    • Log Volume per day 100 GB
    • LogReduce Analytics
    • Data Collection (any source)
    • Outlier Detection
    • Predictive Analytics
    • Real-Time and Interactive Dashboards
    • Powerful Search
    • PCI, SOC 2 Type 2, HIPAA Certifications
    • Data Retention 30 Days
    • Real Time Alerts
    • Data Forwarding
    • Anomaly Detection
    • PCI Compliance App
    • Business Hour Tech Support (6AM - 7PM PST)
    • Users 20
    • Data Partitioning
    • Trends and Views
    • S3 Archiving
    • Role Based Access Control
    • Transaction Analytics
    • Signature Delta Analysis
    • Management APIs
    • Analytics APIs (Search, Dashboards)
    • Sumo Logic Applications
    • Security Analytics App
    • Community Forum Tech Support
    • Availability SLAs
    • Log Volume per day 200 GB
    • LogReduce Analytics
    • Data Collection (any source)
    • Outlier Detection
    • Predictive Analytics
    • Real-Time and Interactive Dashboards
    • Powerful Search
    • PCI, SOC 2 Type 2, HIPAA Certifications
    • Data Retention 30 Days
    • Real Time Alerts
    • Data Forwarding
    • Anomaly Detection
    • PCI Compliance App
    • Business Hour Tech Support (6AM - 7PM PST)
    • Users 20
    • Data Partitioning
    • Trends and Views
    • S3 Archiving
    • Role Based Access Control
    • Transaction Analytics
    • Signature Delta Analysis
    • Management APIs
    • Analytics APIs (Search, Dashboards)
    • Sumo Logic Applications
    • Security Analytics App
    • Community Forum Tech Support
    • Availability SLAs
    • Log Volume per day 150 GB
    • LogReduce Analytics
    • Data Collection (any source)
    • Outlier Detection
    • Predictive Analytics
    • Real-Time and Interactive Dashboards
    • Powerful Search
    • PCI, SOC 2 Type 2, HIPAA Certifications
    • Data Retention 30 Days
    • Real Time Alerts
    • Data Forwarding
    • Anomaly Detection
    • PCI Compliance App
    • Business Hour Tech Support (6AM - 7PM PST)
    • Users 20
    • Data Partitioning
    • Trends and Views
    • S3 Archiving
    • Role Based Access Control
    • Transaction Analytics
    • Signature Delta Analysis
    • Management APIs
    • Analytics APIs (Search, Dashboards)
    • Sumo Logic Applications
    • Security Analytics App
    • Community Forum Tech Support
    • Availability SLAs
    • Log Volume per day 300 GB
    • LogReduce Analytics
    • Data Collection (any source)
    • Outlier Detection
    • Predictive Analytics
    • Real-Time and Interactive Dashboards
    • Powerful Search
    • PCI, SOC 2 Type 2, HIPAA Certifications
    • Data Retention 30 Days
    • Real Time Alerts
    • Data Forwarding
    • Anomaly Detection
    • PCI Compliance App
    • Business Hour Tech Support (6AM - 7PM PST)
    • Users 20
    • Data Partitioning
    • Trends and Views
    • S3 Archiving
    • Role Based Access Control
    • Transaction Analytics
    • Signature Delta Analysis
    • Management APIs
    • Analytics APIs (Search, Dashboards)
    • Sumo Logic Applications
    • Security Analytics App
    • Community Forum Tech Support
    • Availability SLAs
Install Sumo Logic - Monitoring & Troubleshooting
heroku addons:create sumologic

To provision, copy the snippet into your CLI or use the install button above.

Sumo Logic - Monitoring & Troubleshooting Documentation