Papertrail

The log management service we always wanted. Papertrail makes logs fun. Ish. Starting at $0/mo.

Troubleshoot fast – and enjoy it.

Diagnosing an app error, monitoring alert, customer service ticket, or lost email? Find the specific cause, fast.

Trusted for thousands of environments

Our customers’ opinions matter more than our own, so here’s what a few say about Papertrail:

  •  “Papertrail deserves some serious kudos, they really nailed cloud logging. Excellent support too. Highly recommended.” Anthony Webb

  •  “I love seeing my Heroku logs so clearly, searching easily, tracking down problems” Bill Horsman

  •  “Solving operational issues is much less painful” Michael Gorsuch

  •  “Stellar support” Marc Guyer

  •  “I am really enjoying Papertrail. I have all of my heroku logs draining to their service.” Ryan Smith

Realtime. Really.

Tail and search logs as they happen. Realtime means realtime.

Plays well with others

Slack, PagerDuty, Redshift, Librato Metrics, Amazon S3, Campfire, Elastic MapReduce (Hive/Hadoop), and more. Papertrail avoids reinventing wheels.

Adapts to you

Web browser, command-line, and API access, all with the same effortless search format. Make everyone happy.

Create institutional memory

Because all Heroku collaborators can save searches and alerts, everyone benefits from the whole team’s expertise. Papertrail’s searches and alerts gradually become an institutional memory.

By engineers, for engineers

We’re users first. Papertrail was created to solve a real problem that we had, so it’s not what we think is useful, it’s what we know is useful.

Setup? There isn't any.

Install the add-on. The end. Papertrail even creates a few useful searches, like dyno errors and code deploys.

Region Availability

The available application locations for this add-on are shown below, and depend on whether the application is deployed to the Common Runtime or a Private Space.

  • Common Runtime
  • Private Spaces
Region Available
United States Available
Europe Available
Map
Region Available Installable in Space
Virginia Available
Oregon Available
Frankfurt Available
Tokyo Available
Sydney Beta Available
Map

Plans & Pricing

    • Log volume per day 10 MB
    • Search duration 2 days
    • Archive duration 7 days
    • Priority phone support
    • Log volume per day 50 MB
    • Search duration 7 days
    • Archive duration 365 days
    • Priority phone support
    • Log volume per day 100 MB
    • Search duration 7 days
    • Archive duration 365 days
    • Priority phone support
    • Log volume per day 200 MB
    • Search duration 7 days
    • Archive duration 365 days
    • Priority phone support
    • Log volume per day 500 MB
    • Search duration 7 days
    • Archive duration 365 days
    • Priority phone support
    • Log volume per day 1 GB
    • Search duration 7 days
    • Archive duration 365 days
    • Priority phone support
    • Log volume per day 5 GB
    • Search duration 7 days
    • Archive duration 365 days
    • Priority phone support
    • Log volume per day 10 GB
    • Search duration 24 hours
    • Archive duration 365 days
    • Priority phone support
    • Log volume per day 10 GB
    • Search duration 7 days
    • Archive duration 365 days
    • Priority phone support
    • Log volume per day 20 GB
    • Search duration 24 hours
    • Archive duration 365 days
    • Priority phone support
    • Log volume per day 20 GB
    • Search duration 3 days
    • Archive duration 365 days
    • Priority phone support
    • Log volume per day 20 GB
    • Search duration 7 days
    • Archive duration 365 days
    • Priority phone support
    • Log volume per day 40 GB
    • Search duration 24 hours
    • Archive duration 365 days
    • Priority phone support
    • Log volume per day 40 GB
    • Search duration 7 days
    • Archive duration 365 days
    • Priority phone support

To provision or Login to provision on Elements.

Papertrail Documentation

Featured buttons using Papertrail